Updated at 2024-03-06
These general terms of use (the “Terms of Use”) apply to the access, registration, and use of the “TOGETHER APP” application (hereinafter, the “App”), by the users (“User”, “you”, “your”).
By accessing and using the App, you agree to comply with these Terms of Use and to be legally bound by them. Therefore, before using our App, you should carefully read the following Terms of Use. If you do not agree with these Terms of Use, please do not register or use the App.
The mobile App is owned by TOGETHER SOLUTIONS S.L., a company of Spanish nationality, located in Madrid, Calle Los Juncos 11 28223, Pozuelo De Alarcon, duly registered in the Commercial Registry of Madrid, in Folio 11 Volume 44322, Sheet M 781274, registration 1 and with VAT number B72792633, whose contact details are:
Contact email: help@together.day
To use the App:
By registering in the App, you guarantee us that you meet the above requirements and that all the information provided is accurate, up-to-date, and complete.
The App is mainly directed at Users residing in Spain. TOGETHER SOLUTIONS does not guarantee that the App complies with the legislation of other countries, either totally or partially.
If you reside or are domiciled elsewhere and decide to download or use the App, you do so at your own risk, and you must ensure that such access and use comply with the local legislation applicable to you, with TOGETHER SOLUTIONS assuming no responsibility that may arise from such access or use.
To use certain functions of the App, you will be required to create an account ("Account") from the registration section. For this, you must provide certain personal information, which will be processed in accordance with the Privacy Policy.
In any case, you guarantee that all the information provided during the registration process is true, accurate, and complete. Also, you commit to keeping it up to date and to notify us of any change in such information.
Once the process is completed, you must confirm the registration and validate your Account using the provided phone number. If you do not complete this step, the registration will not be completed, and the Account will not be created in the App.
By accessing and using the App, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, personal, and revocable license to access and use the App for as long as you have your account active and in accordance with these Terms of Use.
Your Account is personal and non-transferable, and is intended solely for your use. Therefore, you may not share your Account with
third parties nor allow third parties to access it using your login credentials.We do not guarantee the availability of the App in any particular jurisdiction and reserve the right to limit or suspend access to the App in certain geographic areas.
By using this App, you agree to comply with the following use restrictions:
If we determine, at our sole discretion, that you have committed a breach of these restrictions of use, we reserve the right to take any legal action we deem appropriate. This may include, among other actions, the suspension or cancellation of your account and taking legal action as permitted by law.
All intellectual and industrial property rights related to the App, including, but not limited to, software, design, trademarks, and logos pertaining to our company, and any content published on the App by us, are the exclusive property of TOGETHER SOLUTIONS or its licensors. No ownership rights over the App or its content are granted, except for those expressly granted in these Terms of Use.
By uploading content to the App or in your interactions through it (for example, through chat), you may include photographs, videos, text, or other elements that may be protected by copyright (the “User Content”). Regarding such User Content, you guarantee that:
a) you have the necessary rights to use it and include it in the App and that such content does not infringe the rights of third parties.
b) it complies with the content publishing standards indicated in Clause 5.
In relation to it, you will retain the intellectual property of such User Content, but you grant TOGETHER SOLUTIONS a non-exclusive, worldwide, sublicensable license to host, use, modify, adapt, and distribute your User Content within the App. The license will be terminated when your User Content is deleted from our systems. You can delete specific parts of your User Content or all at once when you delete your account.
In relation to any User Content that you upload or include in the App, you commit not to publish or include anything that:
Additionally, we recommend that you never share confidential, medical, financial information, or your contact details in public or with people you do not know.We reserve the right to:
(i) investigate any conduct that we suspect violates these Terms of Use. This investigation may include reviewing content, interactions, and any other aspect of your account. This may include reviewing content prior to its publication through automated means;
(ii) remove any User Content that we consider to violate the above standards or is inappropriate in any way and to take disciplinary actions, including the suspension or cancellation of your account in the App.
(iii) cooperate fully with competent authorities in case of legal investigations or proceedings related to your use of the App and possible violations of these Terms of Use.
If you find content within the App or receive content through it that you consider to be contrary to these Terms of Use or the rights of other users, you can write to us at help@together.day. We will evaluate the information sent and take appropriate measures as necessary.
You are solely responsible for your use of the App. You assume responsibility for any activity that occurs on your Account and guarantee that you will comply with all applicable laws and regulations in using the App.
You must keep your access credentials secure and not share them with third parties. In this regard, you assume responsibility for all activities conducted through your Account. We are not responsible for issues that may arise due to unauthorized use of your Account. If you suspect that your Account has been compromised or used without your permission, we recommend that you immediately notify us at help@together.day so we can take necessary measures and assist you in resolving the situation.
You agree to indemnify and hold TOGETHER SOLUTIONS harmless from any claim, demand, or damage, including reasonable legal fees, arising from your use of the App or violation of these Terms of Use.
You have the right to cancel your account at any time. To do so, you must go to the “more options” section of the main menu of the App and select “delete account”.
Similarly, TOGETHER SOLUTIONS reserves the right to terminate or revoke your access to the App at any time and for any reason. For example, a violation of these Terms of Use may lead to the temporary or permanent suspension of your account by TOGETHER SOLUTIONS, without prior notice. If you believe the cancellation of your account is an error, please contact us, and we will review your case.
If your account remains inactive for an extended period, we reserve the right to close the account.
In the event of account cancellation for any reason, you understand that you will lose access to the App and the User Content and information associated with your account may be irreversibly deleted. We may take up to 30 days to delete all your information and User Content from our App.
However, we may retain a copy if necessary to comply with legal obligations, judicial requirements, or other causes provided for by law. In these cases, deletion will be carried out in accordance with such obligations or legal requirements.
Likewise, the use of the App is at your own risk. We do not guarantee that the App will be error-free, that the availability of the App will be uninterrupted, the App will be secure, or that its use, features, and functionality will meet your expectations. We do not provide any warranty that any content or information obtained through the App will be accurate, complete, or reliable.
All personal data collected through the App will be processed in accordance with our Privacy Policy.
We reserve the right to modify, suspend, or discontinue any aspect of the App at any time and without prior notice.
We also reserve the right to make changes, improvements, or updates to the App at any time without prior notice to maintain the App's compliance, including those related to security, as provided for in applicable regulations. Updates will be notified through the App and will be available for download in the corresponding application store. In case you do not install the updates within a reasonable period, we will not be responsible for any non-compliance caused solely by the absence of the corresponding update, provided the following conditions are met:
a) you were not informed about the availability of the update and the consequences of not installing it; and
b) the fact that the Client did not install the update or did not do so correctly was not due to deficiencies in the instructions provided.
Notwithstanding the foregoing, we are not responsible for updates that must be made due to the operating system you are using.
We may modify these Terms of Use at any time, and such modifications will take effect once they are published in the App. Therefore, we recommend that you review the Terms of Use periodically. In this sense, if you continue to use the App after any modification of these Terms of Use, it will constitute your acceptance of such modifications.
If any clause of these Terms of Use is declared, wholly or partially, null or ineffective, such nullity or ineffectiveness will only affect that provision or the part of it that is null or ineffective, the remaining Terms of Use shall subsist, considering such provision, or the part of it affected, as not included.
The headings of the different clauses are for informational purposes only and will not affect, qualify, or expand the interpretation of these Terms of Use.
The fact that we do not demand compliance with one of the conditions you have breached of these Terms of Use will not constitute a future waiver of the application of that clause, whose compliance may be demanded at any time.
It is informed that in the App there may be, among others, links, banners, buttons, directories, and search engines that allow access to websites owned and/or managed by third parties and, therefore, escape the control of TOGETHER SOLUTIONS, who cannot assume responsibility for the content that appears on such pages.
In case you consider that such content is inappropriate or contrary to the purposes of TOGETHER SOLUTIONS, we ask you to bring it to our attention through the contact means previously exposed, so that we can take appropriate measures.
Should any dispute arise related to the use of this App, we commit to trying to resolve it amicably. However, if we cannot reach an agreement, you accept that any legal conflict will be governed by Spanish law (Spain).
Both Parties agree to submit to the exclusive jurisdiction of the courts of the city of Barcelona, in case we take the dispute to court. This applies unless consumer protection laws in your jurisdiction establish otherwise and require that legal proceedings be conducted in your place of residence.
In case of technical issues, questions, or suggestions about the APP, the following contact and support channels are available to you:
help@together.day